Support

Get help with SoundMinds.ai. We're here to help you succeed.

Contact Us

Technical Support

Login issues, configuration help, bugs, and general questions

support@soundminds.ai

Billing

Invoices, receipts, and subscription changes

billing@soundminds.ai

System Status

Check the current status of SoundMinds.ai services

View status page

Response Time

We reply within 1 business day.

Include This to Speed Up Resolution

When contacting support, please include:

  • The email address on your account
  • Your company or tenant name
  • What you were trying to do
  • The time it happened (with your time zone)
  • Any error message text
  • A screenshot if possible

Can't Access the Console?

If you can't log in

Email support@soundminds.ai and include "Console access issue" in the subject line. We'll prioritize your request.