How-To Guides
Learn how to set up and optimize your zero-hallucination chatbot. From creating your first Q&A pairs to fine-tuning semantic matching for precise answers.
Create Your First Chatbot
Learn how to set up your first AI-powered chatbot in under 10 minutes.
Sign Up for SoundMinds.ai
Create your account and get started with AI-powered customer support chatbots.
Embed the Chatbot on Your Website
Add the chatbot widget to your website with a simple code snippet.
Style Your Chatbot to Match Your Brand
Customize colors, avatar, and styling to match your customer branding.
Create Your Knowledge Base from Your FAQ Page
Use ChatGPT to transform your existing FAQ into Q&A pairs for your chatbot.
Search Modes Explained: Semantic, BM25, and Hybrid
Understand how semantic, BM25, and hybrid search work together to match customer questions.
Tuning Search Weights for Better Answers
Learn how to adjust semantic and BM25 weights to optimize search results for your specific use case.
Improving Search Quality with Knowledge Base Hygiene
Best practices for maintaining a clean, effective knowledge base that maximizes search quality.
Hybrid Search Troubleshooting Checklist
Diagnose and fix common search quality issues with this step-by-step troubleshooting guide.
Cancel Your Subscription
Learn how to cancel your subscription and understand what happens to your data.
Request Support
Learn how to contact support for technical issues, billing questions, or feature requests.