What happens if I switch plans mid-term?

Moving from an old plan cancels it with a prorated refund, and your new plan starts right away. Tier changes on The X Subscription depend on where you pay.

All Grok Bot questions: https://www.soundminds.ai/faq.

Last updated Oct 13, 2026

Asked on X: https://x.com/EVStraya/status/2109782334308503861

Short answer

If you move from an old Cursor, SuperGrok, or X Premium plan to The X Subscription, the old plans you select are cancelled and you get an automatic prorated refund for unused time. Your new plan starts right away at full price, on a new billing cycle. If you're already on The X Subscription and change tiers, timing depends on where you pay. On the web, an upgrade starts immediately. If you pay through Apple on an iPhone or iPad, a downgrade waits until your next billing cycle.

Moving from an old plan to The X Subscription

• Old plans: the plans you select "are cancelled at checkout, and you get an automatic prorated refund for unused time." [1]
• How the refund is figured: it's "based on the time left in the billing period," and that includes annual plans. [2]
• Where the refund goes: back to your original payment method. "It isn't added as credit to The X Subscription." [2] It's also separate from checkout, "so your new plan is charged at full price." [3]
• Timing: "The X Subscription starts immediately." [3] "A new billing cycle starts on the day you switch." [1] How long the refund takes to show up "depends on your bank or payment provider." [2]
• App stores: if you pay for Cursor through the Apple App Store, "we can't cancel or refund that subscription." You need to cancel it in your iPhone or iPad Settings, or Apple keeps billing you. Grok, Grok Bot, or X Premium bought through Apple is cancelled for you, but "Apple decides on" the refund. If you bought through Google Play, check Google Play and cancel there if it's still set to renew. [2]
• Annual plans: if you don't switch, "You keep every day you paid for." [4]

What users are reporting (not official)

Six people on X described their own refunds after switching, on Oct 12–13 (ET). Their experiences are mixed, so we're sharing them as reports, not as how it works.

Got the refund (4):

• One user reported getting "an automated email stating my 5 month unused Premium+ had been refunded to my credit card" after merging accounts. (post)
• One user reported: "I just got my refund. Took a while." (post)
• One user reported: "it takes a few days but they do refund no problem" (post)
• One user reported: "I got my refund after a few hours" (post)

Refund missing, refused, or smaller than expected (2):

• One user reported upgrading from SuperGrok Plus to Heavy, and says "their refund only counts the net upgrade amount." (post)
• One user reported both old and new subscriptions were still active after switching. They emailed support, who replied that the refund had been requested. (Post in Chinese: post)

Refund timing in these reports ranges from a few hours to a few days, which fits the docs' "depends on your bank or payment provider" [2]. If your refund hasn't shown up, we'd check your original payment method first, then contact xAI Support.

Changing tiers once you're on The X Subscription

• Web upgrade: "The higher tier starts immediately." The checkout screen "shows how any remaining value is handled before you confirm." [5]
• Web downgrade: "The change and your next charge are shown before you confirm." [5] The docs don't say whether a web downgrade starts right away or at renewal, or whether you get any refund for it.
• iPhone/iPad downgrade: your current tier runs to the end of the billing cycle, and the lower tier starts at the next one. You "do not receive a refund for the current billing period unless required by law." [5]
• Google Play: an upgrade starts once Google Play confirms it. For a downgrade, "Google Play shows when the change takes effect before you confirm." [5]
• Teams: seat upgrades "apply right away," with "the prorated difference for the rest of the billing period," and the renewal date stays the same. Downgrades "apply at the end of the billing period." [6]

The launch post says "Changes take effect immediately and are prorated." [4] The detailed docs add the platform rules above, so we'd trust your confirmation screen. It "shows the tier, price, effective date, and any refund or credit for your account." [5]

We didn't find any first-hand user reports about downgrading on the web, or about how a tier change was prorated after switching, so those two questions are still open.

Cancelling instead

You can cancel at any time [7], and "you'll keep access to your benefits through the end of your billing period." [4] Cancelling doesn't bring back your old Cursor, SuperGrok, or X Premium plans. [7]

Sources

xAI docs, Overview: https://docs.x.ai/x-subscription/overview

When you switch, the Cursor, SuperGrok, and paid X Premium subscriptions you select are cancelled at checkout, and you get an automatic prorated refund for unused time.

A new billing cycle starts on the day you switch.

xAI docs, Invoices & Refunds: https://docs.x.ai/x-subscription/invoices-and-refunds

any refund for your cancelled old subscription(s) is based on the time left in the billing period. This applies to Cursor individual, Grok/X, Cursor team, and annual plans alike.

any refund for an old subscription goes back to its original payment method. It isn't added as credit to The X Subscription.

how long it takes to show up on your original payment method depends on your bank or payment provider.

If you pay for Cursor through the Apple App Store, we can't cancel or refund that subscription.

Cancel it in your iPhone or iPad Settings, or Apple keeps billing you. Request any refund from Apple.

Grok, Grok Bot, and X Premium subscriptions bought through the Apple App Store are canceled automatically when you switch, with a prorated refund for unused time. The refund is requested from Apple, and Apple decides on it.

If you bought Grok, Grok Bot, or X Premium through Google Play, check your subscriptions in Google Play after you switch. If it's still set to renew, cancel it there.

xAI docs, Pricing: https://docs.x.ai/x-subscription/pricing

The refund goes back to your original payment method separately from your checkout total, so your new plan is charged at full price.

The X Subscription starts immediately.

xAI news, The X Subscription: https://x.ai/news/x-subscription

You keep every day you paid for. Your annual term runs through its end date, unless you choose to upgrade.

Changes take effect immediately and are prorated.

You can cancel anytime, and you'll keep access to your benefits through the end of your billing period.

xAI docs, Upgrade or downgrade: https://docs.x.ai/x-subscription/upgrade-or-downgrade

The higher tier starts immediately.

The checkout screen shows how any remaining value is handled before you confirm.

The change and your next charge are shown before you confirm.

Your current tier and its features continue through the end of the current billing cycle.

The lower tier starts at the next billing cycle.

You do not receive a refund for the current billing period unless required by law.

The higher tier starts as soon as Google Play confirms the new purchase.

Google Play shows when the change takes effect before you confirm.

It shows the tier, price, effective date, and any refund or credit for your account.

xAI docs, Team plans: https://docs.x.ai/x-subscription/team-plans

Upgrades apply right away. The team's card is charged the prorated difference for the rest of the billing period, and the renewal date stays the same.

Downgrades apply at the end of the billing period.

xAI docs, Cancel: https://docs.x.ai/x-subscription/cancel

You can cancel at any time.

Canceling The X Subscription does not separate those accounts or restore your previous Cursor, SuperGrok, or X Premium subscriptions.

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